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Privacy Policy

Thank you for selecting Lang Equipment Company. We value your business, respect your privacy, and strive to protect your personal information.

Please take a moment to review the information below.

What information do we gather?

Lang Equipment Company is the sole owner of information collected on its website, langequip.com. We collect information from you when you register on our site or when you place an order.

In order to complete any request/order/service, it is necessary for you to enter a minimum amount of information (your name, e-mail address, mailing and shipping address, phone number, order number and credit card information). The required fields of entry are always marked as such. All other fields are optional. You always have the option of entering your credit card information on our site or calling one of our Customer Care Representatives to provide it over the phone.

You can visit our site anonymously. Once you have found what you are looking for, you can place your order by mail or by telephone.

Any information we collect from you is used solely for:

  • Tracking your visit at langequip.com
  • Processing and shipping your order
  • Contacting you – either at your request, because of an issue with your order, or to send you occasional news or offers

Your information, whether public or private will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, other than for the express purpose of delivering the purchased product or service requested.

Orders are processed and shipped by only the most reputable suppliers of our products and services.

langequip.com offers you the ability to correct or change your bill-to and ship-to information, check your order status, view your order history and create wishlists. Users who are experiencing problems or who have any questions about how our services work can contact us at sales@langequip.com.

While registering for a Registered Shopper Account, you will be asked to provide a personal password of your choice. This password will be used for all future access to your account. For security reasons, we cannot assign a password for you, nor can we provide it to you over the phone in case you forget it. If you do happen to forget your password or login your password incorrectly, simply click on the 'FORGOT YOUR PASSWORD?' button. We will delete your current password from our files and email you a randomly generated password. Once you log in with this password, you will have the opportunity to customize a new password in order to regain access to your Account.

If you would like your information to be deleted or deactivated from our site, please contact sales@langequip.com.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and ten encrypted into our Payment gateway providers database only to accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

We do not store credit card information on our site, nor does our 3rd party credit card processing company. This information is requested as each order is placed and is used to process that order only.

Your name, address, telephone, email, and shipping address all remain private in our secure database.

Do we use cookies?

A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, the cookie terminates as soon as the user closes the browser. A persistent cookie is a small text file stored on our server’s hard drive for an extended period of time (two weeks). Persistent cookies can be removed by following Internet browser help file directions. By setting a cookie on our site, the user will not have to log in. This saves time while on our site. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

With whom will your information be shared?

We will never sell, trade, or otherwise transfer to outside parties you personally identifiable information. This does not include trusted third parties who assist us in operating our website, in conducting our business, or in servicing you; so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property or safety.

California Online Privacy Protection Act Compliance

Lang Equipment Co. will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Compliance

langequip.com is in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on March 25, 2017

Contacting Us

If there are any questions regarding this privacy policy, you may contact us:


Phone: 888-388-5264 Fax: 732-868-9000


Lang Equipment Company
Fax: 732-868-8000

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